Delivery Service

Delivery:

Due to the Covid-19 outbreak we are currently using a courier service as an alternative to our local village Post Office.  This is to limit the amount of time we need to leave the house and reduce the risk.   Once your parcel has been picked up from the burrow, it may take up to 5 days to arrive. In some cases, longer due to staff shortages in the delivery system.  Please ensure you purchase your items in good time so they can arrive for a special day x

Please contact us if you have any questions or your parcel has not arrived after 7 days.

We hope to go back to the normal local Post Office in time.

Thank you for your understanding x

 

 

 

NB: Due to high postage costs and being a small burrow, we currently do not post to everywhere but hope to in the future. 

Returns:

We hope that you will be very happy with your purchase;  but please contact us directly if you have any concerns or would like a refund as soon as possible.

You have 14 days to contact us and return your items back to Bluebell in its original packaging.  You will need to pay for the postage back to the Burrow.

We recommend that you post all items via "signed for post" and keep your proof of postage.